Contrary to what you may think, people who work in human
service agencies aren’t pushovers offering a tissue and free access to a
shoulder to cry on. Yes, we tend to be compassionate and caring… but we’re also
really pragmatic. We absolutely offer support and assistance when someone is in
crisis, but we use that crisis as a beginning. What factors contributed to the
crisis? And what actions does the person need to take to correct not just the
immediate problem but the factors that contributed to it. Often this means getting
a job (or a second one), reducing spending, and taking a hard look at the choices
they were making (cell phone, cable TV, smaller apartment, owning a car vs.
public transportation.) Many of the homeless persons we assist are working;
they just couldn’t make ends meet. So the focus becomes finding out why…not to
make excuses, but to create needed change. Because human service non-profit agencies
can’t offer generous salaries, folks who work in the field tend to be really
good at these practical decisions; that’s how they get by.
So it’s true our nonprofits may provide a meal to someone
who is hungry, a roof when they have nowhere to go, or a warm coat in the winter,
but that’s just where our services start. Our true goal is to help people
achieve safe, stable lives. That process isn’t easy and generally requires some
candid conversations and personal change. ..along with understanding and
compassion.
In the past few years as our economy became more challenging
I’ve heard many people saying their understanding of homelessness has changed. It’s
not just the chronically addicted person or someone with severe mental health issues
unwilling to accept treatment who becomes homeless. More and more I hear people sign, “So many of us
are just one tragedy or one paycheck away from a housing crisis.”
I ‘m glad that if that happens, we have agencies and people who care to help us get back on track.
I ‘m glad that if that happens, we have agencies and people who care to help us get back on track.
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